Tested browsers for changing the CAS password are Chrome, Edge, and Firefox
Online password retrieval for CAS – only in serious situations
Online invalidation or renewal of the ID card
Address: Celetná 13, 110 00 Prague 1, ground floor
Phone: (+420) 224 491 610
Change your LDAP password directly at the UK Point on a designated PC.
We also issue ID cards here for the Academy of Performing Arts in Prague (AMU)
We also issue ID cards here for Academy of Arts Architecture & Design in Prague (UMPRUM)
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Monday |
09:00–12:00 |
12:30–18:00 |
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Tuesday |
09:00–12:00 |
12:30–18:00 |
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Wednesday |
09:00–12:00 |
12:30–18:00 |
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Thursday |
09:00–12:00 |
12:30–18:00 |
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Friday |
09:00–12:00 |
12:30–16:00 |
At this center, it is possible to schedule an appointment for a specific time via reservation system. A reservation is not mandatory, it simply ensures faster processing of your request.
Queue tickets now available in front of the CU Point hall
You will now find a queue ticket dispenser on the left side of the entrance to the CU Point hall. Before entering the hall, select the desired service on the machine, and after entering, wait for your number to be called on the screen above the information desk. We look forward to your visit!
We also accept payments by card
Address: nám. Curieových 7, 116 40 Prague 1, ground floor, door number 6, counter 13
Phone: (+420) 221 005 487
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Monday |
9:00–12:30 |
13:00–16:30 |
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Tuesday |
9:00–12:30 |
13:00–16:30 |
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Wednesday |
9:00–12:30 |
13:00–17:00 |
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Thursday |
9:00–12:30 |
13:00–16:30 |
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Friday |
9:00–13:00 |
We also accept payments by card
Address: Ke Karlovu 3, 121 16 Prague 2, second basement floor, room M–266
Phone: (+420) 951 551 468
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Monday |
09:00–12:00 |
12:30–16:00 |
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Tuesday |
09:00–12:00 |
12:30–16:00 |
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Wednesday |
09:00–12:00 |
12:30–16:00 |
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Thursday |
09:00–12:00 |
12:30–16:00 |
|
Friday |
09:00–12:00 |
12:30–15:00 |
We also accept payments by card
Address: Na Kotli 1147, 502 96 Hradec Králové 9
Ground floor, 4th left room
Phone: (+420) 495 763 616
The centre will be CLOSED on March 20–26, 2025.
*) In May and June, our card centre will be CLOSED on Fridays.
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Monday |
11:45–17:15 |
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Tuesday |
08:00–13:00 |
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Wednesday |
11:45–17:15 |
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Thursday |
08:00–13:00 |
|
Friday* |
08:00–13:00 |
We also accept payments by card
Only for students and employees of the Faculty of Medicine in Pilsen.
Address: Alej Svobody 76, 323 00 Pilsen 1
New Campus Building U1, 3rd floor, Room 3.11
(in the space of the Study Department for English-Language Studies)
Phone: (+420) 377 593 565
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Monday |
09:00–11:00 |
|
Tuesday |
closed |
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Wednesday |
closed |
|
Thursday |
08:30–11:30 (priority for employees) 12:30–14:30 |
|
Friday |
closed |
Plus every first and second working day of the month 08:30–11:30 (priority for employees).
Charles University
Ovocný trh 5
Prague 1
116 36
Czech Republic
CU Point - Centre for Information, Counselling and Social Services
E-mail:
Phone: +420 224 491 850
Erasmus+ info:
E-mail:
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